WIEW
WIEW

Privacy Policy

Introduction

Protecting your personal data is important to us. This privacy policy informs you, as a user of Wiew.at — operated by WIEW PropTech AT GmbH — about the type, scope, and purpose of the collection, use, and processing of your personal data. We process your data exclusively on the basis of the applicable data protection regulations (GDPR, DSG 2018, TKG 2003).

Data controller

Data collection and processing

We process your personal data when you contact us, use our website, or use our services. The categories of data we process include:

  • Contact data: name, address, phone number, email address
  • Transaction data: details of inquiries or bookings made through our platform
  • Technical data: IP addresses, cookie data, browser information, access times
  • Communication data: messages, inquiries, and other information you provide to us

This data is processed in order to:

  1. Fulfill our contract: deliver our services and conduct business operations.
  2. Optimize: improve our website and services based on how you use them.
  3. Market: communicate news, offers, and promotions, where you have given us your consent.

Cookies and tracking technologies

Our website uses cookies to ensure functionality and to analyze how the site is used. These cookies store information about your browsing behavior, which we use to improve usability and tailor our service to you. You can configure your browser to block or delete cookies, though this may restrict the functionality of the website.

Types of cookies

  • Strictly necessary cookies: essential for the operation of the website.
  • Functional cookies: store your preferences to make use of the site easier.
  • Analytics cookies: help us understand and optimize how the website is used.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, to analyze user behavior. The data collected (e.g. your IP address) is transmitted to Google servers in the USA and stored there. We use Google Analytics with IP anonymization enabled, so that your IP address is truncated within EU member states before transmission. You can prevent Google Analytics from collecting your data by installing a browser plugin (tools.google.com/dlpage/gaoptout).

Sharing data with third parties

Your data is only shared with third parties where necessary to fulfill our services or where you have given consent. This may apply, for example, when:

  • Third-party service providers: such as IT or marketing companies are engaged.
  • Payment service providers: are used to process your transactions.
  • Data must be transmitted to authorities or courts where we are legally required to do so.

Transfer to third countries

If we transfer your data outside the European Economic Area (EEA), we only do so to countries that provide an adequate level of data protection, as recognized by the European Commission (e.g. the EU–US Privacy Shield).

Third-party providers

We use Google Analytics to understand how our website is used. You can find details on data processing in the provider's privacy policy:

Your rights

You have the right to:

  • Information: find out what personal data we have stored about you.
  • Rectification: have inaccurate or incomplete data corrected.
  • Erasure: have your data deleted, provided no statutory retention obligations apply.
  • Objection: object to the processing of your personal data at any time.
  • Data portability: receive your data in a machine-readable format or have it transferred to a third party.

Retention periods

Your data is stored only as long as necessary for the purposes for which it was collected. Statutory retention periods (e.g. tax-related obligations) remain unaffected.

Data security

We use technical and organizational measures to protect your data against loss, misuse, or unauthorized access. These measures are reviewed and updated regularly to meet current standards.

Contact and complaints

If you have any questions or complaints about how your data is processed, please contact info@wiew.at. You also have the right to file a complaint with the data protection authority if you believe your data has been processed unlawfully.

Changes to this privacy policy

This privacy policy is updated periodically to reflect changes in legal requirements or our services. The current version is always available on our website.